Below is the general sizing chart of our products. Depending on the design of the lingerie, different lingerie of the same size may differ slightly in size. We recommend customer's whose size is between two sizes to go for the next size up.
(These size charts are to be used as a guide only)
Small (Bust 31-33"/ Waist 24-26"/Hips 33-35"/ Cup A-B/ Dress Size 4-6)
Medium (Bust 33-36 "/ Waist 26-28 "/Hips 35-37 "/ Cup B-C / Dress Size 8-10)
Large (Bust 36-38 "/ Waist 28-31 "/Hips 37-39 "/ Cup B-C / Dress Size 12-14)
XL (Bust 38-40 "/ Waist 31-33 "/Hips 39-41 "/ Cup C / Dress Size 16)
XXL(Bust 41-44"/ Waist 33-36"/Hips 42-46"/ Cup D / Dress Size 18-20)
One Size fits Most M to L (Bust 33-37"/ Waist 25-29"/Hips 35-38"/ Cup B-C / Dress Size 10-14)
Please take note if you are buying corset or bustier. Corsets or bustiers are designed to be ordered 2 inches under your natural waist measurement.
For example, if the measurement around the narrowest part of your relaxed waist is 30", you would typically order your corset in size 28". If one trains down to the point that the corset no longer fits snug, a new corset should be ordered with a reduction of 2 inches from the current laced waist.
How to Measure
• Bust/Chest: Measure completely around your chest/bust at the fullest point, holding the tape measure taut, but not tight.
• Waist: Measure around the narrowest portion of your waist.
• Hips: Measure around the fullest portion of your hips and backside.
If you are unsure of the size of the item you wish to purchase, please contact us at: ShopVirgo@gmail.com
We carry abundance of the stocks on our website and subject to availability we seek to deliver all orders within 3 business days. If the item is unexpectedly out of stock, we will inform you accordingly by email. You can choose to have the refund or replacement with other items.
We offer attractive shipping rate while using fast and reliable courier service. We ship all items by Worldwide Express Mail Service (EMS). The shipping charges will be calculated automatically based on the destination country provided and the weight of the items ordered.
Most items purchased from our website may be exchanged or returned within 14 working days from the date of shipment.
As the Founder of our company, we stand behind our products.
Only items that were damaged or defective can be returned. However, we will not be responsible for the damages caused by shipping.
Items that are not fit are not returnable. Please email us on the sizes, color etc before purchasing the items.
* Return Order Condition: The merchandise returned or exchanged must be unworn, with all original tags attached, and in its original packaging. Return items with any sign of being worn are classified as unacceptable and will not be refunded.
* Items Not Returnable: For hygiene reasons, we do not accept exchange or return of panties, bikinis, g-string, thongs, or similar intimate items.
* Shipping Charges for Return Items: Customers are responsible for the shipping charges of the returned items and they should take up the insurance on their own.
* Shipping Option or Return Items: When sending a return or exchange it is recommended that you use a parcel service such EMS or DHL that offers a tracking method. If you do not use a courier that offers a way to track the package or offers a return receipt request, our company cannot be held responsible for non-receipt of return goods.
* Shipping Duration for Return Items: Return items must be received within 14 days of the RA number being issued. Items received after 14 days will be classified as unacceptable and not refunded.
* Credits: Credits will be issued within 14 days of receipt of item. Please include your order date and order number to expedite processing of your credit.
* Shipping and handling charges are not refundable: A 10% restocking fee will apply to all returns.
How To Return/Exchange an Item
* If there is a problem with the order, e-mail us at ShopVirgo@gmail.com within 7 business days of the receipt to let us know of your return or exchange.
* You will receive a questionnaire for this issue via reply email. Send back with your answers filled in the questionnaire.
* You will be issued a Return Authorization number via reply email if the return is deemed acceptable. Returns will not be accepted without a valid RA.
* Use the original shipping box and packing materials if possible and completely remove or cover the original shipping label. The questionnaire form should be printed and included in the package with your returned merchandise, together with the return receipt that proves the date of your receipt of the order.
* Drop off your package at your return courier's station or schedule a home pickup. Be sure to keep a copy of your tracking information for your records.
* Allow up to 14 days for your return package to arrive and your request to be processed. To ensure no problems occur, contact us at Shopvirgo@gmail.com to follow up on your request.
Credit or replacement item will be issued/shipped within 14 working days from the date of receipt.